FAQ
Frequently Asked Questions
Rockland Pick-Up
Our pick-up location in Rockland is located in New City. Location is only disclosed to customers who have placed orders.
Currently, there are none. We only offer cash/check on pick-up at our Otega Farm or Rockland County pick-up location.
Not a problem! Just e-mail or us or give us a call at (845) 548-5353
Payment
As of now, we only offer check or cash payment upon pick-up of your order.
Nope! Pre-orders are also cash or check on delivery.
Sometimes! Depending on availability and whether our pick-up location is open or not. Give us a call ahead of time if you are looking for next day pick-up!
Customer Service
You can e-mail us at anytime but your best chance at reaching us directly would be to call during the week between 11am-4pm.
At Partridge Family Farms we strive for 100% customer satisfaction. If you are unhappy with your order for any reason we will give you a full refund.
From our farm in Otega to the pick-up location in New City, your order will be kept fresh. Our pick-up location in New City is well equipped to store your order until you arrive.